It's now my understanding that MHDD is unable to assist unless we're dealing with an ATA drive and I've a hunch that a USB3 to SATA convertor cable won't help our situation either.
The test drive that worked had a SATA interface but the customer drive has a USB3 connector soldered onto the PCB.
In prep for trying to bypass the security we've set a password on a different drive (one of our techs), used MHDD and successfully recovered the password from the. The situation is all legit as he has provided us with a drive receipt and he's essentially wanting the pictures of his former dog recovered. I am an IT tech and I have a customer's WD My Passport 1TB drive which he's locked with the drive lock software & forgotten the password. Hi all An express 'thank you' to anyone who can confirm whether or not this might be possible.
